Frequently Asked Questions (FAQs)

We understand that you may have many questions when shopping at ardith.store. Below are some of the most common questions that customers often ask. If you cannot find the answer to your question, please do not hesitate to contact us via email: [email protected].

1. How to place an order at ardith.store?

You can easily place an order directly on our website. Choose your favorite product, choose the appropriate size and color, then click “Add to Cart”. When you have finished shopping, go to the shopping cart and click “Checkout” to complete your order.

2. Can I cancel an order after placing it?

You can cancel an order within 24 hours of placing the order. To cancel an order, please send an email request to [email protected]. After 24 hours, the order will be processed and we cannot cancel the order after this time.

3. How can I track my order?

Once your order has been shipped, you will receive a confirmation email or text message with a tracking number. You can use this number to track the status of your order through the shipping partner website we have provided.

4. What is ardith.store shipping policy?

We only ship within the United States for a flat rate of $6.99 for all orders. Estimated delivery time is 7 – 15 business days after the order is processed (approximately 1-3 business days). For more details, please see our Shipping Policy.

5. Can I return the product?

Yes, you can request a return within 30 days of receiving the product. However, the product must meet the following conditions:

The product must be unused, unsoiled, odorless, and have all labels and packaging intact.

The product must be unwashed and unaltered.

For more details, please see our Returns and Refunds Policy.

6. When will I receive my refund?

Once we have received and inspected the returned product, the refund will be processed within 30 days. The refund will be credited to the account you used to make the original payment. Refund times may vary depending on your bank or payment service.

7. What payment methods are accepted at ardith.store?

We accept the following payment methods:

• PayPal
• Payoneer

All payment transactions are secured to ensure your information is absolutely safe.